Ticket Refunds for Events

If you have a question or refund request, please send us an email with your full name and number of tickets you purchased to info@vanderbiltmuseum.org.

Purchased tickets for Reichert Planetarium shows retain their full value and may be used on future dates.

If you have tickets for Mesmerica, please contact boxoffice@jameshood.com to reschedule or for a refund. (We regret that the Vanderbilt Museum cannot directly refund Mesmerica tickets.)

If you purchased tickets for Carriage House Players productions and would like a refund, please send an email that includes your full name, performance date, and number of tickets to info@vanderbiltmuseum.org.

Thank you for your understanding and support as we work together to help our community stay safe and healthy.

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